Shipping & Delivery

— NOTE: —

If you want your package to arrive before Christmas, you should book by December 11.

Our company will begin the Christmas and New Year holidays from December 23, 2020 to January 3, 2021. During this time, very few departments are still active. Response may be slower than usual! I hope you understand!

We still accept automated orders on the website. Orders will be made to order production on a special number of days. Production and delivery times will be longer than usual. We will return to official work on January 4, 2021.

May your Christmas be filled with special moment, warmth, peace and happiness, the joy of covered ones near, and wishing you all the joys of Christmas and a year of happiness.

— END NOTE: —

Processing time

Please be noted that we need 1-4 business days to process orders as our products are made to order.

Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.

Shipping time

The actual shipping time to destination countries is based on the shipping method in your order.

US orders

Standard Shipping: 3 – 9 Business Days

Fast Shipping: 1 – 6 Business Days

Other Countries: please add 5 – 10 business days.

About the shipping fee, please refer to the website update.

Note: The public holidays, destination countries and couriers will be affected the shipping time too.

Delivered

Total delivery time= Processing time + Shipping time

  • Please note that any shipping time stated on our website or given by customer service representatives are estimates only. Please do not cut the shipping times too close. Postal services are not infallible. There may be unexpected delays. Please allow some extra time for un-foreseen delays. We will do our every effort to make sure you receive the parcel in time, but we are not responsible for shipping delays, which can be affected by the shipping carrier, delivery destination, customs clearance, weather, holidays or incorrect/insufficient delivery information.

Not in love with your new purchase and request order modifications? Please contact [email protected], we’d be more than happy to help you sort your issue out and find the best solution for you!

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